[Resolved] Layout in dthe view is not displayed

[Author]

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[roulartaM]

One year ago I crearted a view for my website, but since we updated all plugins/themes/WP installation (last week), some views aren't working as they should.

Example link: hidden link
On the left you see the filters, on the right you should see the result but the block stays empty and the
filters aren't working.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - there are lot of changes since one year as we added lot of features and things.

I see you are using "Toolset Divi Integration" and that is outdated and not more supported and now with Layouts will have only effect to the content (body) area - you can not control the header and footer using Layouts now. We do not recommend to use "Toolset Divi Integration" now.

More info:
https://toolset.com/documentation/user-guides/layouts-theme-integration/

What if you try to delete and add view back again - does that help?

[roulartaM]

I already use the layouts only in the content area. Header and footer are defined in the theme.
And I already deleted and added the view back again.

What's the fastest way to make it work again? Or do I put back the old version?

[Minesh]

Well - Could you please share access details so I can check whats going wrong there.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

[Minesh]

This is really strange - I see when you switch the theme to default theme - I can see the search result and filter.

How you can use Divi theme now - you can see complete reference as given under:
=> https://toolset.com/documentation/recommended-themes/toolset-divi-integration/#some-examples-of-what-you-can-do-with-divi-and-toolset

Could you please make few tests by following above Doc and check if you able to make it work.

Also - Could you please try to resolve your issue by deactivating all third-party plugins to check for any possible conflicts with any of the plugins?

[roulartaM]

Finally found the solution.
In the them I found a piece of code that blocked the view...