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[Resolved] layout editor- view content lists cell

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 3 voices.

Last updated by Minesh 4 years, 10 months ago.

Assisted by: Luo Yang.

Author
Posts
#948183
FireShot Capture 028 - ערוך פריסה › כרטיס ביקור דיגיטלי — _ - http___localhost_bc_wp-admin_admin.php.jpg
FireShot Capture 027 - ערוך פריסה › כרטיס ביקור דיגיטלי — _ - http___localhost_bc_wp-admin_admin.php.jpg
FireShot Capture 026 - ערוך פריסה › כרטיס ביקור דיגיטלי — _ - http___localhost_bc_wp-admin_admin.php.jpg

I am trying to: add view content lists cell

Link to a page where the issue can be seen:

I expected to see: create new view cell

Instead, I got: the lightbox overlay empty

#948303
js.jpg

I opne it on views but its layout plugin.
there are 3 js errors and in the css of the cell it show opacity: 0;
i add screenshot of the console.

#948314

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I see you are using Elementor plugin Beta version. In order to minimize the cause of the issue:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Does it makes any difference? If no: I need access details to check those javascript errors. Please share problem URL of layout where I can see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#948419

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - Yes, I'm able to reproduce this issue. The issue is when you have set site language as Hebrew - the layout breacks, I've reported this issue to our Devs.

For now, the workaround is to change the site language to English from: Settings => General.

#948944

OK, thanks, i wiil work for now on the en lang.
i have one more problem, i created cred edit post form but when i click the link to the form it show the post view from elementor single post template.
how can i see the form?

#949044

Hello,

Please follow our document to display the Toolset form for editing post:
https://toolset.com/documentation/user-guides/displaying-cred-editing-forms/

If you still assistance for it, please create new thread for the new question, that will help other users to find the answers.

#1461297

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that the fix for this issue will be shipped with the next Layouts release.

#1514171

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that the fix for this issue is shipped with the newest Layout version is 2.6.3.2.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version and try to resolve your issue. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/