Layout cell types are not displayed

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Layouts plugin

This topic contains 2 replies, has 2 voices.

Last updated by lucasD-4 4 years, 7 months ago.

Assisted by: Jamal.

Author

Posts

April 22, 2020 at 9:00 pm #1596425

lucasD-4

As shown in the screenshot, the layout cell types from the Layouts plugin are not displayed. The accordions are all empty. Is this possibly a bug? I have already disabled all plugins (except the toolset plugins) and installed the WordPress Standard Theme.

April 23, 2020 at 10:33 am #1597287

Jamal

Hello and thank you for contacting the Toolset support.

To understand this issue better, I will need to take a closer look at your admin area. I will also need to know which layout and on which contents it is applied. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

You may also consider, switching to blocks instead of using layouts. Toolset Layouts is currently on a maintenance-only mode and no other new features will be added as we are pushing forward to use Block editor.

April 25, 2020 at 9:42 am #1600429

lucasD-4

Okay, if that's the case, I won't use layouts any more, which seems to make sense since the Block Editor offers even more possibilities. Thanks for your answer.