Our developers identified the issue, and determined that the problem is with the theme code.
We will pass on our findings to the authors of the theme so that they can fix it.
I thought you might be able to expedite that by getting the best contact details if you are a customer of theirs and have support available, but it does not matter, I think our WPML developers likely have a contact we can use, so we will pursue that.
I will leave this as escalated, and if we get confirmation that they are able to apply a fix with a theme update, I will update here.
i no longer pay for updates. they never address issues they are a terrible company.the support for appthemes comes from its own user!! there is an update to 3.6.1 that update includes updates to the frame work , can you give me details of the problem and i can try get a developer to sort it for me, or ill take a look myself
many thanks nigel, like an idiot i replied to the email!!,
thats great , just to save me spending days trying to figure out , which file would i put that code in ,and is that the whole code i would need?
many many thanks nigel i really appreciate your help
martin