Javascript Message 'Missing script for creating a new template.

This thread is resolved. Here is a description of the problem and solution.

Problem:

The customer reported an issue where, when opening a post for editing in two of their custom post types, they receive a message: "Missing script for creating a new template. Not able to create one." This message only appears when the editor section is disabled for those post types. The other two custom post types are functioning normally without this message.

Solution:

We attempted to recreate the issue on a fresh WordPress installation with Toolset, but we could not replicate the error, even with the editor disabled. We suggested that the issue might be caused by another plugin or a custom function in the theme. We recommended the customer test with all non-Toolset plugins disabled and a default theme. The customer found a workaround by enabling the editor and then hiding it in the Admin interface. The customer decided to monitor the situation and indicated they might open another ticket if further assistance is needed.

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Tagged: Setting up custom types, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 2 months, 4 weeks ago.

Assisted by: Mateus Getulio.

Author

Posts

August 20, 2024 at 7:44 am #2724115

peterT-9

Hello
on my dev site new.fischerin.ch I have four custom post types. When I open one of the post for editing I get the following message:

Missing script for creating a new template. Not able to create one.

I can close the message and edit the post normally but I have no idea why I get this message and how to fix this issue. This happens only with two of the four posttypes, the other two are working normally.

UPDATE: I found the reason for the message. If in the posttype the editoe section is diabled ( see screenshot SS_000419 attached) then the message is shown. As soon as I enable also the editor field then the message disappears.

Regards Peter

August 20, 2024 at 4:13 pm #2724652

Mateus Getulio

Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Peter,

I tried recreating this issue in a fresh copy of WordPress + Toolset but even if I disable the editor I'm unable to see the error when I edit/add a post from that CPT.

The warning message as well doesn't look like the ones from Toolset, is it possible that another plugin or a custom function in the theme could be causing the warning?

Were you able to test this issue with all non-Toolset plugins disabled and a default theme like twenty twenty four for example?

If it still happens, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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Please, let me know if you need any additional details. Have a nice day.

August 21, 2024 at 8:17 am #2725363

peterT-9

Hi Mateus,
thank you for your fast reply. I will check this out in the next days. So far I found a workaround by enabling the Editor and then hiding it in the Admin interface. If I still need assitance in this I will open another ticket.
Best regards Peter