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[Resolved] It should appear Login form to log in on My Account, but no?

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by Minesh 4 months, 3 weeks ago.

Assisted by: Minesh.

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#2799299
Logged in.PNG
Logged out.PNG

Tell us what you are trying to do?

The login form should appear to log in on the My Account page when I create a Login Form, but doesn't it work?
A non-logged-in user is missing the login form, although it was created.
-Access settings- ok
-Login Form- ok
-I have created a template for the login form, I set the login form to appear only for visitors- according to Toolset instruction course?

#2799318

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Have you checked with another browser where you are not loggedin? Do you see login form?

#2799323

Yes. with Mozilla firefox, same problem

#2799324

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure how you added the login form.

Can you please tell me on what page/post you want to display login form?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799325

Same problem with Microsoft edge

#2799328

Login form I added on My Account page same as Toolset instruction. I kreate template and add login form.
Access setting exact ass toolset instruction.

#2799333

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is strange.

Can you please share admin access details and problem URL where I can see the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799341

Hallo?

#2799426

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I can not access your localhost files 🙂

You need to upload your local site to any server and send me admin access details.

I have set the next reply to private which means only you and I have access to it.

#2799614

Can you help me ??????????

#2799620

Haloo!

#2799629

?

#2799630

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check "My Aaccount" page without login:
- hidden link

The issue was you did not set "Page" post type to control with Toolet access and you created the post group "Logged in users only" but you did not added the "My Account" page to the post group.
=> hidden link

More info:
- https://toolset.com/course-lesson/restricting-access-to-pages/#create-a-post-group-for-pages-restricted-to-logged-in-users

#2799642

Hi
But I could not choose that alternative. I could not add the "My Account" page or anything else.
Toolset doesn't allow me to click on any of the alternatives.
Why is this so?

#2799644

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

What you mean? Can you pleaase share screenshot and tell me step by step what exactly Toolset not allow you?