[Resolved] Issues with Custom Fields display as null

[Author]

Posts

[willaL]

The non-type custom field currently does not display anything when there is no data. Is there a way to make it display 0 instead of null?

Additionally, regarding the shortcode cred_delete_post_link, it does not automatically redirect back to the current page after deleting the post:
[cred_delete_post_link action="trash" redirect='99999' class="del" message="Are you sure you want to delete it?"]Delete[/cred_delete_post_link]

[Minesh]

Hello. Thank you for contacting the Toolset support.

As per our support policy, we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery for the original issue reproted with this ticket.

Lets go step by step and I will take care of the first question:

The non-type custom field currently does not display anything when there is no data. Is there a way to make it display 0 instead of null?

Do you mean on frontend when you dispaly non Types fields - you want to display zero instead on nothing.

May I know how exactly you are displaying the non-Types fields on frontend using what shortcode?

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[willaL]

I am using Heading Block to display non-Types fields. I tried the Field and Text Block as well, but still the same.
"Do you mean on frontend when you display non Types fields - you want to display zero instead of nothing "
Yes. That's right.

Debug Information:
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[Minesh]

What if you try to use the conditional block to check empty value:
=> https://toolset.com/course-lesson/using-toolset-conditional-block/#checking-for-empty-values
=> https://toolset.com/2021/08/5-advanced-uses-of-toolsets-conditional-block-in-wordpress/

[willaL]

Doesn't work. The conditional block does not display any content, regardless of whether there are values present or not.

[Minesh]

That is strange.

Can you please share problem URL and admin access details and tell me on what condition for what fields you want to display the content conditionally.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Christopher Amirian]

Hi,

This is Christopher checking with you as Minesh is off today.

I tried to login to the website but the IP is not available and it shows "ERR_EMPTY_RESPONSE" for me.

Is the website available outside of your local system on the internet? If no, please provide login info that we can access.

Thanks.

[willaL]

That issue may occur if only the IP is used. I have already rebooted the server. Please try again.

[willaL]

Greetings. Any update?

[Minesh]

I'm able to login to your site but when I try to edit the post/page - I can see the following error:

178.128.102.82 refused to connect.
ERR_CONNECTION_REFUSED

Can you please turn off any blocking to IP.

[willaL]

I tried to adjust the settings of Apache and ufw. Maybe it would work now.

[willaL]

It seems that using only the IP address without a domain leads to frequent issues with the test website.
I have tried editing the pages directly on the test site, but as soon as I make an edit, the page freezes and then an error occurs.
Since I cannot confirm the specific cause of the problem, I hope to avoid directly editing the pages to prevent the website from crashing.

If needed, I can provide the login credentials of the server.

[Minesh]

I experience the same.

We do not encourage to share server details but you may try to host/migrate the site to different server and send me admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[willaL]

I think the database error might have occurred because of insufficient RAM.
I have resized the server. Please let me know if it works now.

[Minesh]

Can you please check now: hidden link

I've added both conditional shortcode:
- one conditoinal block is to check likes are not empty then display likes
- another conditional block is to check likes are empty then display 0
=> hidden link

Is this you want to display?