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[Resolved] Issue with Toolset Block Editor for image styling

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 3 years, 5 months ago.

Assisted by: Waqar.

Author
Posts
#2150729

Hi

For some reason a view created using the new toolset blocks editor loses the styling for images on repeat page loads.

See page: hidden link

The view is below the heading "featured brands listed".

The images should be to 100x100 and have a border.

Sometimes it appears ok but most the time it does not (sometimes first page load is fine but then repeat is now).

I tried disabling WP Rocket at first no help then tried disabling virtually all other plugins and still the same issue.

#2151545

Hi,

Thank you for contacting us and I'd be happy to assist.

When I viewed the page using its standard URL, it showed the view items without the styles:
{yourwebsite.com}/coupon-codes/
Screenshot: hidden link

Next, I visited the same page, but with extra URL parameter "/?no-cache=true" at the end and it showed the styles correctly:
{yourwebsite.com}/coupon-codes/?no-cache=true
hidden link

This confirms that this is related to the cached/older page's copy being served at CDN, server, or plugin level. The extra URL parameter makes the cache system think it is a new page/request and it shows the up-to-date non-cached output.

Your website seems to be using the Cloudflare CDN too, so please make sure that all involved caches have been cleared and then check the page again.

regards,
Waqar