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[Resolved] Issue with the cloned forms

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Waqar 4 years, 1 month ago.

Assisted by: Waqar.

Author
Posts
#1802547

Hi Waqar
I made the tests yesterday about the cloned post form problems we were talking about yesterday. I deactivated all plugins, changed to twetytwenty, but the problem persists. I even made a try in Edge (I never use it, so I can be sure it's not a cache problem)

#1804103

It seems that this issue is linked to the visual form editor. In expert mode I can clone forms.

#1811157

Hi,

Thank you for waiting.

I've performed some tests with cloned forms on a couple of different servers, but couldn't reproduce the scripts errors that we discussed in our chats.

If you're still able to reproduce this on your website, you're welcome to share a clone/snapshot so that I can have it investigated further.
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )

Note: I've set your next reply as private.

regards,
Waqar

#1815727

Hi
Sorry but I have to finish the site first, I'm past the deadline already. I changed all forms to expert mode, that way they work. After I'm finished I'll get back with a clone. Thanks for the patience.

#1816065

Thanks for writing back and I can understand.

This ticket will stay open for the next couple of weeks, but even if you need to get back on this after it is closed, you're welcome to start a new one and share this ticket's link, as a reference.