Skip Navigation

[Resolved] Issue with accessing my support tickets

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: 

This topic contains 4 replies, has 2 voices.

Last updated by Jane 4 years, 3 months ago.

Assisted by: Luo Yang.

Author
Posts
#1890507

I am trying to: access my previous support tickets

Link to a page where the issue can be seen: https://toolset.com/forums/topic/relationship-field-width-issue-in-forms/

I expected to see: all the previous posts.

Instead, I got: just the quick fix and no post thread. This is also effecting me from accessing my other support tickets.

#1891229
1859627.JPG

Hello,

I have checked the thread you mentioned above, I can see all posts, see my screenshot 1859627.JPG

Please try these:
1) Clear your browser cache and test again
2) If the problem still persists, take screenshot for it, thanks

#1891553
Bug1.png
Bug2.png

Someone fixed this yesterday. They removed the quick fix and that resolved the problem for now.

#1893505

Is this problem resolved? please let me know if you still need assistance for it.

#1894951

My issue is resolved now. Thank you!