[Resolved] Issue: net::ERR_ABORTED and 403 (Forbidden)
This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
I have tried temp disabling all non-types plugins except one. This one needs to be activated until 1st of February. Maybe there is an issue with this plugin, I will check it out 1st of February, if it`s okay for you.
Sure, let me know. I'll mark this as waiting to hear back from you and you'll receive a notice before it is automatically closed giving you time to reply.
Hmmm. Do you have images added to your media library that appear in the wp-content/wp-uploads directory?
Any problems accessing those from a browser?
Can I get FTP credentials from you? I can look at the file in question and check the file permissions for it.
I'll mark your next reply as private, which will include a template for the FTP credentials. If I need anything additional, e.g. a particular port number, be sure to mention it.
I used FTP to check the file permissions and they are fine, there is read access for public visitors, but if I try to access the file directly in the browser I get the 403 error.
Something is amiss, causing the server to refuse access to that file, but I cannot see what.
I suggest you delete it (it's the .js file we are talking about in wp-content/uploads/ddl-layouts-tmp/) so that Layouts will create a new one when you save some custom JS at Toolset > Layouts CSS & JS.
I removed the file, and Layouts created a new one as you said. However, the error still occurs. Do you have any ideas why? Should I worry about this, or should I just leave it like this?
Are you actually trying to add any custom JS using this technique?
Although the issue is with a file created by Toolset the problem seems to come from the server. See my screenshot, the file permissions say that it should be publicly accessible, but trying to directly access the file in the browser is not possible.
It is not causing any problems this error, it is simply preventing you from adding custom JS at Toolset > Layouts CSS & JS.
If you don't need it you can ignore it. If you do need it I would suggest you ask your host for advice (show them that screenshot).