I am trying to: register my freshly purchased toolset plugin
Link to a page where the issue can be seen:
I expected to see: success
Instead, I got: Invalid site key for the current site.
Already tried the suggestions of the forums. Nothing works. btw, you guys make it really hard to make a support ticket, bit dissapointing
Hi,
Welcome to Toolset support and sorry to learn about the difficulty you're having.
Can you please confirm if your website's base domain/URL has been changed since this site key was generated?
I would suggest regenerating the site key for your current website, following these steps:
- Please go to your Toolset account's sites management page: https://toolset.com/account/sites/
- Remove the site in which you are having issues.
- Register the same site again, making sure that the URL matches the one set at Settings -> General -> Site Address (URL).
- Go to your site dashboard again and register the plugin with the newly generated key.
( ref: https://toolset.com/faq/how-to-install-and-register-toolset/ )
Please let me know how it goes and if you need any further assistance around this.
regards,
Waqar
My issue is resolved now. Thank you!