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[Resolved] Invalid site key for the current site.

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by sanderB 4 years, 6 months ago.

Assisted by: Waqar.

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#1670783

I am trying to: register my freshly purchased toolset plugin

Link to a page where the issue can be seen:

I expected to see: success

Instead, I got: Invalid site key for the current site.

Already tried the suggestions of the forums. Nothing works. btw, you guys make it really hard to make a support ticket, bit dissapointing

#1671915

Hi,

Welcome to Toolset support and sorry to learn about the difficulty you're having.

Can you please confirm if your website's base domain/URL has been changed since this site key was generated?

I would suggest regenerating the site key for your current website, following these steps:

- Please go to your Toolset account's sites management page: https://toolset.com/account/sites/
- Remove the site in which you are having issues.
- Register the same site again, making sure that the URL matches the one set at Settings -> General -> Site Address (URL).
- Go to your site dashboard again and register the plugin with the newly generated key.
( ref: https://toolset.com/faq/how-to-install-and-register-toolset/ )

Please let me know how it goes and if you need any further assistance around this.

regards,
Waqar

#1674387

My issue is resolved now. Thank you!