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[Resolved] Invalid site key for the current site.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by Minesh 3 weeks, 4 days ago.

Assisted by: Minesh.

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#2818948

Trying to register our site. Whenever we enter the key it says: Invalid site key for the current site. Have tried deleting it and adding it back. hidden link

There may have been a different key used for this site at one point, perhaps its causing issue on backend?

#2819014

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You are using really outdated version of Toolset Types plugin.

We publish the Types 3.0 with the new many to many relationships and we have added the number of new features to this major release and that is before almost six/seven years a go.

Please check the following blog:
=> https://toolset.com/2018/05/toolset-post-relationships-release/
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

Before you update the Toolset plugins to latest official release version:
*** Please make a FULL BACKUP of your database and website.***

For now, please try to update the Toolset Types plugin manually from plugins page and then you can add/update addon Toolset plugins:
- Deactivate and Delete all Toolset plugins from plugins page

- Download Toolset Types plugin from your accounts page: https://toolset.com/account/downloads/
=> https://toolset.com/faq/how-to-install-and-register-toolset/#installing-the-toolset-types-plugin

- Upload and activate first Types plugin and then you are free to install and activate all other Toolset plugins using the installer:
- https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed