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[Resolved] Invalid email error in custom field when the email is correct

This thread is resolved. Here is a description of the problem and solution.

Problem:
The user has a user form that does not accept valid email such as gmail addresses.

Solution:
It turns out that some custom Javascript code is refusing emails from some free email services. Check this screenshot http://prntscr.com/wo7m96

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 16 replies, has 3 voices.

Last updated by himanshuS 3 years, 10 months ago.

Assisted by: Jamal.

Author
Posts
#1906613

Jamal,

Thanks a lot for figuring this out. My issue is resolved

#1906615

My issue is resolved now. Thank you!