Skip Navigation

[Resolved] Input in textarea not saved when using visual editor

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 4 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2206755

I am trying to:

Input or change text in a toolset textarea field, through the visual editor tab

I expected:

Changes to be saved

Actual result:

Text was not saved, the old text instead is shown again.

I tried to change the text in the text only tab, and the changes were saved that way.
Console gave following error: Deprecated TinyMCE API call: <target>.onNodeChange.add(..)

#2206891

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

We have two known issues with the WYSIWYG editor, can you please try to check workaround shared with the following links and try to resolve your issue:
- https://toolset.com/errata/visual-tab-of-wysiwyg-fields-may-not-initialize-correctly-appear-not-to-save-data/
- https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/