Skip Navigation

[Resolved] Incorrect information being displayed when using parent’s data for content templ

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is displaying the parent post information on his child post using the types shortcode, however the incorrect information is being displayed.

Solution:

The customer was using the Beta version of our plugins that uses the new post relationship. Unfortunately as this is not a full release some functionalities may not be working as intended.

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 10 replies, has 2 voices.

Last updated by Shane 6 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#623309
Screen Shot 2018-03-08 at 8.20.15 PM.png
Screen Shot 2018-03-08 at 8.18.56 PM.png

Hi,

I'm displaying the Post Tile from The parent of the current post in another post type, set by Types relationship on the Content Template. However, instead of showing the parent's title, it instead show its own.

Can you please look into this?

#623354

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicha,

Thank you for contacting our support forum.

Could you provide me with a link to a page where this issue is occurring so that I can have a look.

Thanks,
Shane

#623710

Hi Shane,

Here's the link

hidden link

hidden link

#623793

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicha,

Thank you for the links.

I suspect that some plugin conflict my and as such I would recommend temporarily disable all the non-toolset plugins and try again.

Please let me know the result of this test.
Thanks,
Shane

#624524

Hi Shane,

I have disabled all the non-Toolset plugin, but it is still not working.

#624626

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicha,

Would you mind if I took a copy of the website for further testing ?

Please let me know.
Thanks,
Shane

#625921

Hi Shane,

Please go ahead. Please let me know how I can fix the current issue as well.

#626280

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nica,

The issue here from what I can see is because you are using the beta version of views. This version is still not completed and we are in the process of changing how the relationships work.

To maintain compatibility with your current types version then I would recommend downgrading to the stable version 2.5.2 and then it should work.

Please let me know if this helps.
Thanks,
Shane

#627305

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicha,

Was I able to resolve this issue for you ?

Please let me know as soon as possible.
Thanks,
Shane

#627331

Hi Shane,

The incorrect data is resolved, though I am still having a problem with formatting. I'm currently reviewing the issue and will get back to you.

#627366

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nicha,

Awesome.

Please keep me updated on your progress and if the issue is resolved please mark this ticket as resolved so our other customers can benefit as well.

Thanks,
Shane