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[Resolved] Incompatibility between Toolset Types and WC Marketplace

This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 8 replies, has 3 voices.

Last updated by trisnaW 5 years, 10 months ago.

Assisted by: Christian Cox.

Author
Posts
#1132676

WC Marketplace vendor dashboard doesn't work (add new product) if Toolset Types plugin is activated. I have only created one new WC product taxonomy with Types. How can I connect you and WC Marketplace stuff to review/discuss this incompatibility? WCMp staff is willing to review this with you.

Sincerely, Mika

#1132830

WCMp email is contact@wc-marketplace.com

Please contact them.

Sincerely, Mika

#1132961

Hi, I can see that we have an internal ticket in place to address some compatibility issues with the WC Marketplace plugin. I will add your input to that ticket so our compatibility team will be able to move forward with collaboration when work for this internal ticket begins. I will update you here if I receive any new information about that.

#1133194

Hi!

How long does it take? I can't wait more than two days. Othervise Toolset is useless for this Project.

Sincerely, Mika

#1133233

Proposal from WC Marketpalce: "if they need, they can share a demo site where we will add new Advance Frontend Manager, so they can check the compatibility further."

Sincerely, Mika

#1133439

Sorry, we can't guarantee a timeline for compatibility fixes. I suspect it will not be resolved within two days. Our process isn't usually that fast, and there are other compatibility tickets in queue that have not yet been completed.

#1162875

I apologize for the long delay on this compatibility issue. Internally this ticket was not handled as expeditiously as possible and we're working to improve this process. Since our last communication, our team has contacted the authors of this plugin and informed them that some of the code they had implemented was not compatible with Types 3+, and they would need to make some adjustments using our updated API. We are working with their team now to come to a collaborative solution so you can use our plugins together successfully. Again, my sincere apologies for the delay here, and I will continue to keep you up to date.

#1180796

The WC Marketplace has acknowledged the issue and told us they will look into it. Since the fix must happen in their software, there's not much more we can do on the Toolset side.

#1653083

Any news/development of this integration with WC Marketplace. I'd love to place an order if it is compatible now.

New threads created by Christian Cox and linked to this one are listed below:

https://toolset.com/forums/topic/compatibility-between-toolset-types-and-wc-marketplace/