Skip Navigation

[Resolved] Importing with repeating field groups

This support ticket is created 3 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by BrandenT2154 3 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#1607411

I am trying to follow this tutorial https://toolset.com/documentation/user-guides/export-import/how-to-import-content-into-wordpress-using-csv/import-csv-ultimate-csv-importer-plugin/importing-repeatable-field-groups-when-using-the-csv-importer-plugin/ to import post of custom post type 'Reps' with repeating field groups "company contacts"

but when i do so, none of the repeatable field groups are created or populated.

CSV is here: hidden link
login link: hidden link

#1608007

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

To make a test, can I delete your existing posts from your Reps post type? Is that OK for you?

#1608131

yes

#1608409

i have made another CSV based on an export from the export plugin. hidden link

it still doesn't work

here is the export csv hidden link

maybe that will help?

#1610269

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've try to import the last file you shared that is having only 3 records and I can see its successfully imported.

Can you please check and confirm.

#1612101

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you confirm that import works now and you see those three records which was added to CSV file.

#1612181

the csv in my comment does not work for both repeating groups ( contacts and branches), you need to add another parent group column, but then it works. either way My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.