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[Resolved] Importing with repeating field groups

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by BrandenT2154 4 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#1607411

I am trying to follow this tutorial https://toolset.com/documentation/user-guides/export-import/how-to-import-content-into-wordpress-using-csv/import-csv-ultimate-csv-importer-plugin/importing-repeatable-field-groups-when-using-the-csv-importer-plugin/ to import post of custom post type 'Reps' with repeating field groups "company contacts"

but when i do so, none of the repeatable field groups are created or populated.

CSV is here: hidden link
login link: hidden link

#1608007

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

To make a test, can I delete your existing posts from your Reps post type? Is that OK for you?

#1608131

yes

#1608409

i have made another CSV based on an export from the export plugin. hidden link

it still doesn't work

here is the export csv hidden link

maybe that will help?

#1610269

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've try to import the last file you shared that is having only 3 records and I can see its successfully imported.

Can you please check and confirm.

#1612101

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you confirm that import works now and you see those three records which was added to CSV file.

#1612181

the csv in my comment does not work for both repeating groups ( contacts and branches), you need to add another parent group column, but then it works. either way My issue is resolved now. Thank you!