Images suddenly stopped showing on custom post pages

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Content Templates, Types plugin, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by indianplayschools 7 years, 3 months ago.

Assisted by: Minesh.

Author

Posts

June 1, 2017 at 11:03 pm #531638

indianplayschools

I have installed Divi theme and updated my website. I have added integration plugin too. Everything was working well. I see that now the image slide show of the custom post which was displaying before using content template is not showing images. The thumbnail is working fine. The slideshow created using views has been called in content template. This was working fine since few years. Now I see that, though I have not made any changes in the content template or views plugin configuration, the images are not being displayed.
Here is url
hidden link
This listing has images which are not being displayed.
Please help.

June 2, 2017 at 10:08 am #531805

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could you please confirm that you are running with latest Toolset plugins?

Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

I check the problem URL, could you please tell me where it supposes to display the images?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

June 6, 2017 at 9:35 pm #533496

indianplayschools

I can see that all the images are now being shown properly. I actually did not do anything on the website. Absolutely no idea, why they stopped showing and now they appear as before.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.