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[Closed] Images not showing on homepage

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Minesh 4 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#1618875
Screenshot 2020-05-10 at 16.57.57.jpg

None of the images from blog posts are showing in my homepage which are using toolset to import summaries of our posts. I'm adding the template to the images but they're not showing. Can you advise please?

hidden link

#1619633

My issue is resolved now. Thank you!

#1619643
Screenshot 2020-05-11 at 11.47.17.png
Screenshot 2020-05-11 at 11.39.16.png

I've got our images working (I wasn't using the featured image functions properly), but one of our templates (toolset: Home page blog featured) is creating images with broken links.

Html
<div class="home-blog-featured-main">
<div class="row flex-column-reverse flex-md-row">
<div class="col-md-6 home-blog-featured-left ">

[wpv-post-title]


<p>[wpv-post-excerpt length="30" count="word"]</p>

</div>
<div class="col-md-6 home-blog-featured-right ">
[wpv-post-featured-image size="custom" width="1200" height="700"]

</div>
</div>

</div>

ccs
.home-blog-featured-main{
margin-top:20px;
}

.home-blog-featured-left h2{
font-size: 2em;
font-weight: 600;
line-height: 1.1em;
margin-top:0;
}
.home-blog-featured-left p{
font-family: "Source Serif Pro", Sans-serif;
}
.home-blog-featured-left a{
color:black;
}

.home-blog-featured-read-more {
color: white;
background: #000;
border-radius: 0;
font-family: public sans regular,arial,Sans-serif !important;
border: 2px solid black;
}
.home-blog-featured-read-more:hover{
color:black;
background:white;
border:2px solid black;
}


@media screen and (max-width:768px){
.home-blog-featured-left h2{
margin-top:15px;
}
}

================================================

Here's the HTML that is being rendered in the browser:

hidden link"><img class="attachment-1200x700 size-1200x700" src="hidden link" width="1200" height="700" alt="Overspend on a UK Government consulting contract">

I've attached the media page with the asset which has the following URL:
hidden link

as you can see the url being used by Toolset is appending extra data.
hidden link

#1619763

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

The only difference with the working URL is using the HTTP protocol:

I've attached the media page with the asset which has the following URL:
hidden link
</em.

And other is issue the https protocol. I am not sure whats going wrong with your setup. If you can share access details I am happy to look at the issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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