Our users publish one bio and multiple art post types. The art posts are connected to their bio. I changed the name of a bio and now the images of their art are missing in the front end art pages.
hidden link this is the bio where I changed the name from.
This is one of his artwork that doesn't show images anymore; hidden link
As you can see the rest of the content remains, only the picture(s) disappeared.
Can you please send me admin access details and let me check whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Content Template that you use to display the post information I try to edit the content template and added the image block again and checked I see no image on frontend.
I again try to add the "Fields and Text" block and added the Types shortcode to display the image but again there is no difference on fronted but if you see in backed it does display the image:
=> hidden link
I see you are using caching plugin. What if you try to disable all kind of cache and cache related plugins - do you see any difference?
In order to minimize the cause of the issue and to ensure there in no conflict between the plugins you use or theme:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
Hi,
i did as you asked and disabled all 3rd party plugins. unfortunately it did not solve the issue. Changing the theme did not work, but i guess that's normal since everything is built in the Astra theme?
I deleted the first image block and after that it worked again. weird. This seem to happen sometime, that you have to delete a widget/block to make something work again.
Thanks, but can you have a look at the image not clickable question as well, since you have the login credentials now?
New threads created by Minesh and linked to this one are listed below:
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