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[Resolved] Image slide from related content from parent in relationship

This thread is resolved. Here is a description of the problem and solution.

Problem:
Image slide from related content from parent in relationship

Solution:
The fix for this issue is released with the hotfix version of Toolset Blocks 1.3.1.

Relevant Documentation:

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by wD 4 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#1777927

wD
front end.jpg
back end.jpg

Tell us what you are trying to do?
I'm trying to add an image slide using content from the parent in a relationship. In back end preview, it looks fine. But nothing shows up on the actual page. I have had the same result on two different sites. Current one is a fresh install, all up to date.

Is there any documentation that you are following? No.

Is there a similar example that we can see? See screenshots.

What is the link to your site?
hidden link

#1778265

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange. I do not see any other reported such issue.

Can you please share problem URL as well as admin access detains so that I can see whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1779745

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - I can see the issue and even I see the issue with my test site. The issue looks like that the Image Slider block do not able to render the related parent custom image field on frontend.

I've escalated the issue to our next level support for further debugging. Please hold on for further updates.

#1781121

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to let you know that the issue is fixed not published yet. I will let you know as soon as we publish the hotfix version.

#1785389

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Just to let you know that we publish the Hotfix version for Toolset Blocks that will help you to fix this issue.

We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

#1789279

wD

It works! Thank you!