Image getting output at 1px by 1px

This support ticket is created 2 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 2 years, 3 months ago.

Assisted by: Luo Yang.

Author

Posts

August 24, 2022 at 4:56 pm #2444385

matthewC-9

I am trying to: use an image from a view of a repeatable field group.
The shortcode in the view comes out as:

[types field='session-image' title='%%TITLE%%' alt='%%ALT%%' size='medium' resize='proportional'][/types]

Link to a page where the issue can be seen: hidden link (look under January 22, sustainable art)

I expected to see: the image at its normal size

Instead, I got: the image as a 1px by 1px dot (I can see it in the source code)

August 25, 2022 at 3:23 am #2444631

Luo Yang

Hello,

Thanks for the details, I can see the problem in the URL you mentioned above.

And I can not duplicate it in fresh WP installation + the latest version of Toolset plugins, so the problem is abnormal.

Please check these:
1) Dashboard-> Settings-> Media
in section "Medium size", make sure it is using correct settings. For example, the default values should be 300 * 300

2) In case it is a compatibility problem, deactivate all other plugins, and switch to WordPress default theme 2022, and test again