[Closed] I'm getting a connection error

[Author]

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[imaneK]

I'm seeing this message on my wordpress dashboard:

Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.

[Christopher Amirian]

Hi there,

Would you please check this errata if you use the WPML plugin?

https://wpml.org/errata/toolset-plugin-cannot-connect-to-toolset-com-warning-even-if-toolset-is-not-installed/

If not, please follow the steps below:

1. Go to your wordpress dashboard.
2. Click on Dashboard -> Updates.
3. Click on Check Again.

If the issue persist please contact your hosting service provider and ask them to whitelist the URL below:

api.toolset.com

Thanks.