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[Resolved] I need help with displaying pagination on my new View, using the backend tool.

This thread is resolved. Here is a description of the problem and solution.

Problem:
I am having trouble displaying pagination on my new View. The View works as expected, except the pagination is not appearing correctly (or at all).
Solution:
We have moved the pagination controls to be wrapped inside the [wpv-filter-controls] shortcode, and this way we are able to see the 'previous and next' links working fine.

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by Mateus Getulio 2 years, 1 month ago.

Assisted by: Mateus Getulio.

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#2623317
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I've been attempting to implement pagination on a new View that I have created using your backend toolset, but I've been encountering difficulties getting the pagination to display properly or at all. I have tried troubleshooting the issue using the available resources and documentation, but I'm afraid the problem persists.

Here is a more detailed description of the issue:

Toolset components and versions in use: Toolset Blocks Version 1.6.7

Description of the issue: I am having trouble displaying pagination on my new View. The View works as expected, except the pagination is not appearing correctly (or at all).

Attached to this ticket are screenshots of the current configuration of my View, as well as the problematic display on the front end. This might help you understand the current structure and issue better.

Any assistance you can provide in helping me resolve this issue would be greatly appreciated. If there are any further details or specifications you require in order to assist me, please do not hesitate to let me know.

Thank you for your time and support, and I look forward to your response.

#2623367

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your contact!

You mentioned that you're using Toolset Blocks, but the interface displayed in the screenshots seem to be coming from the Views Legacy plugin?

In order to implement a pagination in a View using the Blocks plugin, you need to insert a 'View' block in the desired page and then build it with the pagination. Please check our doc related: https://toolset.com/course-lesson/creating-a-view/#add-pagination-to-a-view

Let me know if you're able to apply the pagination in your View now. Thank you.

Regards,
Mateus.

#2623375
toolset_web_view_2.png
toolset_web_view_1.png
toolset_view_3.png
toolset_view_2.png
toolset_image.png

Thanks, Mateus.

As you can see in the images I shared, I am not using the Block portion of the plugin. I am using the backend View builder and then loading the code into Divi using a shortcode.

When I add the pagination code it doesn't show in the UI. The article you shared, nor any that I could find in the documentation, covers how to use this backend builder. Outside of the pagination not working as expected, I find it much easier and quicker to use than the Block view builder. Also, I am not sure how to switch between the two seamlessly, or at all.

If you could provide more insight or documentation that specifically covers this portion of the plugin that would be great. I have uploaded all the images again for reference. Let me know if you need to see anything else.

Thanks, again for your help.

#2623629

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your reply.

Please check if the following documentation helps you to solve this issue:

- https://toolset.com/course-lesson/enabling-legacy-version-of-toolset-views/
- https://toolset.com/documentation/legacy-features/views-plugin/views-pagination/

If you're still stuck, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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We have strict policies regarding privacy and access to your information. Please see:
https://toolset.com/privacy-policy-and-gdpr-compliance/#data-shared-with-our-support
**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

#2625465

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for providing the credentials.

Just to make sure, do we have your authorization to make a copy of the website and migrate it into another server? In order to perform more complex tests without compromising the live production.

Please keep us posted about it. Thank you.

#2625801

Yes, you do have permission.

#2625845

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello again,

I have double-checked the problem, but so far I haven't been able to find a fix. I asked my colleagues to take a look to see if there's anything I'm missing.

I'll come back here as soon as one of them answers me (which shouldn't take long). Thank you in advance for your patience!

Regards,
Mateus.

#2626059

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your patience.

We have moved the pagination controls to be wrapped inside the [wpv-filter-controls] shortcode, and this way we are able to see the 'previous and next' links working fine, please check it: hidden link

May I kindly ask you to give it another try and let us know if it's solved now? Thank you.

#2626263

Everything is working as expected now. Thank you. The missing link was totally the [wpv-filter-controls].

#2626265

Everything is working as expected now. Thank you. The missing link was totally the [wpv-filter-controls].