I Just updated to Avada fusion 5.6 and my layouts and views don't work anymore

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 1.99 hours from now. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Integrating with your own theme, Layouts plugin, Views, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

Author

Posts

August 15, 2018 at 2:58 pm #1083811

christineG-2

I am trying to: Use JS & CSS Compiler in Avada 5.6. Does not work with layouts and views. Views are now disabled because the otherwise server response time is very unacceptable.

Link to a page where the issue can be seen: hidden link

I expected to see: better performance

Instead, I got: inability to use Toolset views and layouts. I worked on the views and layouts for quite a while. I understand that this is a known issue and is discussed on the forum by Luo Yang, Forum moderator. Will this issue be fixed? Is this a toolset issue or an Avada issue?

Toolset is presently set to disabled because I need good performance more than views and layouts, but I NEED both.

August 15, 2018 at 3:31 pm #1083874

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christine,

Thank you for contacting our support forum.

Could you let me know the ticket that you are referring to with Luo ? I can check if this issue was escalated or not.

Thanks,
Shane

August 15, 2018 at 5:18 pm #1083927

christineG-2

Please reference the reply #904943. I don't know what the ticket number is, but it says it is resolved but there is no resolution.

August 15, 2018 at 7:39 pm #1083994

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

HI christine,

I need the actual URL for the ticket.

Thanks,
Shane