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[Resolved] I just bought a Toolset license but it won't let me use the activation code

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 3 months ago.

Assisted by: Luo Yang.

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#2483901
Captura de pantalla 2022-10-26 093924.png

I just bought a Toolset license but it won't let me use the activation code. 1 year ago another person bought the license for me. I think my website is linked to another expired account.

#2484383

Hello,

You need to change the Toolset site key in your website, in the page you mentioned above, can you see the link "Unregister Toolset from this site?
https://toolset.com/wp-content/uploads/2022/10/2483901-Captura_de_pantalla_2022_10_26_093924.png

If you don't see that link, please try to edit the file wp-config.php, add this line:

define( 'OTGS_INSTALLER_SITE_KEY_TOOLSET', 'your-site-key' ); // replace your-site-key with your new Toolset site key

And test again

More help:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php
section "Automatic Toolset registration using PHP"