[Resolved] I have a grid in a container & the elements won't align to the top

[Author]

Posts

[ianM-9]

Tell us what you are trying to do?
Create a row with two text elements (headers) and an image in a row.

Is there any documentation that you are following?
No

Is there a similar example that we can see?
Not on the current site.

What is the link to your site?
hidden link

[Nigel]

Hi Ian

Perhaps you could share a screenshot to illustrate the problem?

The structure is a container, which has a grid inside with a single row and 3 columns, one element per column (text, text, image), is that right?

[ianM-9]

This is what I'm seeing... and this is what my page looks like in the Block editor.

[ianM-9]

I've run into another problem, which may be connected to the grid problem (both bits of behaviour started last night).

My blog posts from my home page are set up using a wp-archive block. Each link to a post is dynamically set to the post url, but when I click on the post, it takes me to my most recent blog post, not to the blog post I require.

I'm attaching screenshots of my set up (the dynamic settings, the archive in the block editor and the post rendering on the page with the correct link).

[Jamal]

Hello Ian,

I visited all the pages in the top menu and I was not able to see this issue. Can you share the URL of the page? Would it be possible to get access to the admin area and see how it appears on the block editor? If yes, your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

[ianM-9]

Final screenshot showing the blog post being displayed. You can see that the url is the right url, but the content is wrong. (Reduced size to meet 1mb limit).

New threads created by Jamal and linked to this one are listed below:

https://toolset.com/forums/topic/posts-single-page-is-not-using-the-right-content-template/

[Jamal]

Regarding the first issue, can you check if it appears with a default theme such as Twenty Twenty?

Regarding the second issue, as soon as I get the credentials to your website I'll check it too.

[ianM-9]

Hi Jamal,

Thanks so much for stepping in here, it is a very strange problem and causing me a massive headache . We were supposed to go live this w/e and it really has me stumped. Here's the URL hidden link the issue is on the homepage. I've tried it on three different browsers, so it is a real issue for me.

Thanks for your help.

Ian

[ianM-9]

Hi Jamal,

Yes, the issue is still there with TwentyTwenty enabled.

Ian

[Jamal]

Can you share the URL where to see the grid issue?

Regarding the second issue, I see that the content template is not used as it should, right? Can you test this with the Twenty Twenty theme too?

We may need to take a copy of your website for further testing, let us know if that would be ok with you.

[ianM-9]

If you refresh the page three or four times you see the grid issue.

hidden link

I don't know why it isn't showing first time.

[ianM-9]

Please feel free to take a copy of the site.
the second issue isn't happening when I put TwentyTwenty on.

[Jamal]

Regarding the grid issue, it seems that there are some additional empty <p> tags added in the grid, check this screenshot hidden link
And it seems that the empty <p> tags are added after each block. Check this screenshot hidden link

I suspect that this issue is caused by a 3rd party plugin, especially because the theme is a compatible one. Or maybe, there is a new option added to the theme that triggers this issue.

So, I am taking a copy of your website and analyzing it locally.

Regarding the second issue, for support rules, we are able to handle only one issue at a time. This helps us to bring you a better service and also helps other users to find all the information here exposed. So, I have created another ticket to work on it separately.

[ianM-9]

Thanks Jamal.

[ianM-9]

Hi Jamal,

I've been trying to work out what might have happened to add the <p> tags and nothing seems to make sense. The site is restored from a backup, but there was no problem at the point of restore and I've used the same backup to another site and it has worked without causing the same problems.

I don't think I've added any new plugins following the restore and I've never seen this happening before, it just started in the middle of me editing the page.

Sorry not to be more helpful.

Ian