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[Resolved] I dont have the Roles option in my WooCommerce Settings(membership subscription)

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 10 months ago.

Assisted by: Luo Yang.

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#2324603
Screen Shot 2022-03-23 at 12.25.22 AM.png

Tell us what you are trying to do? I'm trying to set up my woocommerce subscription and i don't have the option to add Roles. I'm not sure what I did wrong.

Is there any documentation that you are following? Yes Chapter 5, https://toolset.com/lesson-placement/lesson-placements-1645361-1921579/#how-to-setup-woocommerce-subscription

Is there a similar example that we can see?

What is the link to your site? hidden link

#2324683

Hello,

It is an issue of woocommerce subscription plugin, see their document:
https://woocommerce.com/document/subscriptions/store-manager-guide/#role-settings
screenshot:
https://woocommerce.com/wp-content/uploads/2013/10/subscriptions-role-settings-1-4.png
There is a section "Role", if you don't see that section in your website, please check it with woocommerce subscription plugin support

#2324967
Screen Shot 2022-03-23 at 8.51.53 AM.png

Is this because the paid woocommerce supbscription? This documentation is confusing because when it downloaded, it automatically downloaded this:

Subscriptions For WooCommerce
Settings | GO PRO | Deactivate
With Subscriptions for WooCommerce, allow the WooCommerce merchants to sell their subscriptions and avail recurring revenue.

Version 1.3.1 | By WP Swings | View details | Demo imageFree Demo | documentation imageDocumentation | support imageSupport
Auto-updates enabled on the Bluehost > Settings page.
IMPORTANT NOTICE:

From this update Version 1.3.1 onwards, the plugin and its support will be handled by WP Swings.

WP Swings is just our improvised and rebranded version with all quality solutions and help being the same, so no worries at your end. Please connect with us for all setup, support, and update related queries without hesitation.

--- is this the wrong plugin? is the woocommerce subscriptions free or the $199 woocommerce membership plugin? I thought we could use the free subscriptions since our renewals are only yearly

#2325661

Nope, as the document you mentioned above:
https://toolset.com/lesson-placement/lesson-placements-1645361-1921579/

It is payed plugin: WooCommerce Subscriptions, you can get details here:
https://woocommerce.com/products/woocommerce-subscriptions/