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[Resolved] I create post types, tamplate all with your video tutrual but it didn't work

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by vitaliK 7 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#574404
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I am trying to: create new post type with tamplate single page

Link to a page where the issue can be seen: hidden link

I expected to see: the template which i create didn't work, no matter what i write in template it not appear in the page

I choose template what i build for this page but it didn't work

#574458

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I need to check on your install why single post content template is not working on your install. Could you please share problem URL on which you want to apply content template and which content template you would like to apply.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#574474
#574546

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please check now, I can see the attached content template now displaying the content.
=> hidden link

The issue was the theme you were using not using the standard the_content() function to display the content so you need to register the function which is responsible to display the content at section:
=> Toolset => Settings => Front-end Content => Theme support for Content Templates

More info:
=> https://toolset.com/documentation/user-guides/editing-view-templates/theme-support-for-content-templates/

#574547

Thanks, you very quickly and professionally solved my problem, thank you!