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[Resolved] I can't upload a Gallery since the last update

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 3 months ago.

Assisted by: Minesh.

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#1353779
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I had a form working awesome, but now with the last update my users can't upload images in a "New post form"
If I let them use the WP library, it works but I need not to use it.

I followed this instructions Minesh provided me yesterday. I thought it was easy and it was working, but unfortunately, it is not.

https://toolset.com/forums/topic/when-user-clikc-add-new-image-it-shows-wp-library-instead-computer-folder/

I attach you some screenshots of my form and the error message. (Basically it dosen't upload anything and gives an error of "You need to upload an image")

-> Furthermore, with the last update I can't even edit my form (it says to me I need to select a CPT to edit, but it's already selected)
🙁

* (edited post) - I go back to version 2.3.6 and everything works as expected, but I still need assistance. I would like to have the plugin updated and working fine.

#1354637

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I can see that you are using the outdated WordPress version. Can you please update WordPress to latest version?

Even after updating WP you still see the issue:
In order to rule out any possible plugin/theme conflict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Do you see any difference?