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[Resolved] I can’t show a full width image

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's theme is not allowing the full width section with Layouts

Solution:

In this user's case the theme is setting the container with a fixed width. However bootstrap using the a fullwidth container to provide the full width background.

For this user they needed assistance from their theme support as a fixed width was being used for their container class.

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 9 replies, has 2 voices.

Last updated by Jaime 5 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1185097
Captura-de-pantalla-2019-01-16-a-las-14.26.24.jpg

I am trying to:
Show a feature image as full width.

Link to a page where the issue can be seen: I'm working locally

I expected to see: Image full width

Instead, I got: The container in left and right side

#1185117

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

Thank you for contacting our support forum.

How is this featured image being displayed ?

I'm suspecting that the with of your container is what is causing this to happen.

Please let me know.
Thanks,
Shane

#1185120
Captura de pantalla 2019-01-16 a las 14.38.58.png
Captura de pantalla 2019-01-16 a las 14.39.11.png

Whow Shane!
Thanks for the super quick answer.

I'd attached you two screenshots.
I hope they help you.

Is this what you need to know?

#1185149

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

This is exactly what I needed to know.

Would it be possible for you to provide me with a copy of this site since you are working on it locally?

I want to see the other factors that will cause this to not work as intended. To provide the copy please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#1185215

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

I was able to restore the duplicator package but I need a link to the example page.

Thanks,
Shane

#1185231

/afc/localizacion/bodegas-tio-pepe/

It's the only CPT created called "localizacion"

#1185250

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

So i found the issue.

Our plugin uses the .container class to determine the full width of a div. In your theme the .container class has a fixed width of 1280px. Normally this would be set to 100% in bootstrap. Since this is the case of your theme then it wouldn't be possible to do this unless the container has a 100% width.

What you can do is to try using your page builder in a content template and create the fullwidth section, then add that content template to Layouts.

This may work in your case since the page builder might be using a different set of rules to do its fullwidth items.

Please let me know if this helps.

Thanks,
Shane

#1185312

Hi Shane!
Thanks a lot for your answer.

I'll write to the Theme support asking them for a solution with this fixed width.
In any case, I think I'll be able to solve my problem with your solution.

I'll keep this ticket open until they answer me, but your work with me is done.

Thanks a lot Shane!
Great support!
🙂

#1185902

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jaime,

Happy I was able to point you in the right direction.

Thanks,
Shane

#1185990

I still have the problem, but I'm waiting for the answer from the Theme support.
Anyway, your help was very useful.

Thank you!