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[Resolved] I can't see the "tools" and "add block" buttons.

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by chulj 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1672175
연필없음.GIF
연필있음.GIF

I'm trying to create a template, but...
One is the 'tools' and the 'add block' buttons.
One is why I can't see the "tools" and "add block" buttons?

#1672535

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

This could be caused by a plugin conflict. What I recommend as a first step to debugging this is to temporarily disable all your non-toolset plugins and try again.

If the issue still remains please let me know.
Thanks,
Shane

#1672853
플러그인2.GIF
플러그인1.GIF

The same thing happens when you delete and run plug-ins other than toolset.

#1673607

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind allowing me to have admin access to the site so that I can grab a copy for further testing ?

The private fields will be enabled for your next response.

Thanks,
Shane

#1674183

This computer server is for installing 'xampp' on my personal computer. How do I tell 'wordpress administrator' and 'ftp details'?

#1675059

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

You can provide a copy of the website by following the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#1682217

Whatever the adjustment was made, the problem was solved automatically.