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[Resolved] I cant modified content template

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 11 replies, has 2 voices.

Last updated by avansisI-2 4 years, 2 months ago.

Assisted by: Raja Mohammed.

Author
Posts
#1843171

I try to modified template custom type, but content is not apppear.

Could you help me?
Thanks

#1843203

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Screenshot 2020-11-13 at 3.41.31 PM.jpg

Hello there,

Sorry, i could not understand your request, Also the site seems to be broken i am not able to access the login page it shows some error notice .

Can you please share some screenshots about the issue so that is it easy for me to understand, Also let me know the steps that you are trying to edit the templates.

Regards
Raja

#1843291

Hi!

Could you try it again?

thanks

#1843301

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can access the site but the login credentials are not working. I am enabling the private field again.
I would alos kindly request you to add more information about the issue, Steps that i can perform or a screenshot about the issue so that it is clear for me to where to look at.

#1843337
#1843439

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can access the site, However i am still not clear about the issue, Can you please give an example template where i can see the issue.

Also if you have created the template using block editor it can only be modified from where it is created . If they are created from with in a post then it can only be modified form the post where it is created.

#1844145
Captura de pantalla 2020-11-14 a las 9.39.52.png

I created a custom type, called comercios, and after creating the content template, I can't edit it again.

You can see it in the toolset panel.

#1845545

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

All the templates created are listed under Toolset > Content templates Have you already tried to edit the templates from that location .

It seems like the login access is not working anymore can you please share the credentials again. I have enabled private fields for that purpose.

#1845569
#1845855

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see the issue. However i need more details to investigate it better.
It seems like you are using a child theme with custom functions, kindly switch the theme to the parent theme check if the issue still persists. If the issue disappear probably some custom code is conflicting with toolset.

It would be good if you can provide me with the WordPress debug.log (not WPML debug information).

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

Once the debug log is turned on try opening the content templates again.
In this case, the errors will be saved to a debug.log log file inside the /wp-content/ directory.

If you can paste your debug.log to pastebin.com and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess in the discussion).

#1845895

It's the same with the original theme without a child. I'll pass you the debug.
https://pastebin.com/AJnDEnxt

#1846075

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It seems like a site key mismatch is causing the issue.

- Please goto Plugins > Add New > Commercial ,
- Scroll down to Toolset Section and Click on Register Toolset,
- Click on get it from your account. link this will register a new key for your site.
- Use the generated key in the site key section and close the dialog

Once done try to access the content templates check if the issue still persists.

Reference : https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Regards
Raja

#1846315

The same problem continues

#1846717

My issue is resolved now. Thank you!