I can’t edit the URL in a new post/product or edit it in visual mode

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This support ticket is created 7 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Setting up custom fields, Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Cassie Mendoza-Jones 7 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

May 8, 2017 at 2:21 am #521314

Cassie Mendoza-Jones

I am trying to: edit the URL in a new post/product or edit it in visual mode

I visited this URL: it's all in the back-end of hidden link

I expected to see: be able to edit the URL in a new post/product or edit it in visual mode and

Instead, I got: nothing happens, I can't click into it at all. A developer has said it seems to be a separate JS issue - something to do with the "Types" toolset plugin. But can't work out the fix! I can't add/edit any blog posts or products unless I was to code it all, as I can't view in visual mode (I'm not a developer so can't code ;).

May 8, 2017 at 4:15 am #521327

Cassie Mendoza-Jones

Here's a screenshot of the error.

May 8, 2017 at 7:12 am #521390

Luo Yang

Dear Cassie,

I checked the Debug information you provided, you are using the latest Types plugin 2.2.9 and other plugins, in the screenshot you mentioned above, there is a JS error, which might be a compatibility problem between Types plugin and other plugin in your website, I suggest you check this:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the JS error is fixed, activate other plugins one by one, locate the problem plugins/theme

May 8, 2017 at 9:18 am #521462

Cassie Mendoza-Jones

Thank you so much for your help! My developer actually worked out the issue - a setting in my web hosting was breaking some JavaScript but all good now, thank you though!

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