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[Resolved] I can’t assign my My costume category to my CPT

This thread is resolved. Here is a description of the problem and solution.

Problem: I have created a custom taxonomy in Types, and I would like to assign it to a custom post type. In the panel "Post types to be used with this taxonomy" on the taxonomy editor page, I cannot see any post types. Instead, I see the standard WordPress admin error message "There has been a critical error on your website. Please check your site admin email inbox for instructions." In the notification email I can see the following message:

Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /path/to/site/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php:689 

The stack trace log follows this message.

Solution: The error must be resolved by your hosting provider, because the Multibyte String PHP extension mbstring is not active on your server. This extension is required for Toolset to function correctly.

Relevant Documentation:
https://toolset.com/toolset-requirements/

This support ticket is created 4 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by hadiN 4 years, 12 months ago.

Assisted by: Christian Cox.

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#1431091
Screenshot 2019-12-30 at 10.02.04.png

Hello there ,
I am trying to: to assign my costume category to my costume post type

Link to a page where the issue can be seen:
hidden link

I expected to see: the option where i can find a-sign the CPT after creating the Category.

Instead, I got:

Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php:689 Stack trace: #0 [internal function]: Types_Admin_Page->sort_by_title_helper(Array, Array) #1 /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php(652): usort(Array, Array) #2 /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.edit.taxonomy.php(657): Types_Admin_Page->sort_by_title(Array) #3 /home/ozondemo/public_html/wp-admin/includes/template.php(1343): Types_Admin_Edit_Taxonomy->box_post_types(NULL, Array) #4 /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(1784): do_meta_boxes(Object(WP_Screen), 'normal', NULL) #5 /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/admin.php(725): wpcf_admin_screen('toolset_page_wp...', '<input type="hi...') #6 /home/ozo in /home/ozondemo/public_html/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.types.admin.page.php on line 689
There has been a critical error on your website. Please check your site admin email inbox for instructions.

#1431639

Hello, the error message indicates that the Multibyte String PHP extension (mbstring) is not found on your server. This extension is required for Toolset to function correctly. Please ask your host company to enable mbstring for your server, and let me know if the problem is not completely resolved.

More information about server requirements can be found here: https://toolset.com/toolset-requirements/

#1432523

My issue is resolved now. Thank you Christian Cox