[Closed] I can't activate Toolset plugin (fatal error)

[Author]

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[antoineC-4]

When i want to activate Toolset plugin i have a fatal error. PHP 8.1.7 and last version of plugin. THX.

Fatal error: Uncaught InvalidArgumentException: Upgrade command not found. in /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/CommandFactory.php:23 Stack trace: #0 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/CommandDefinition.php(71): OTGS\Toolset\Common\Upgrade\CommandFactory->create() #1 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/UpgradeController.php(160): OTGS\Toolset\Common\Upgrade\CommandDefinition->get_command() #2 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/UpgradeController.php(134): OTGS\Toolset\Common\Upgrade\UpgradeController->process_command() #3 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/UpgradeController.php(97): OTGS\Toolset\Common\Upgrade\UpgradeController->do_upgrade() #4 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/class-wp-hook.php(308): OTGS\Toolset\Common\Upgrade\UpgradeController->check_upgrade() #5 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #6 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/bootstrap.php(107): do_action() #8 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/bootstrap.php(126): Toolset_Common_Bootstrap->__construct() #9 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/application/controllers/main.php(171): Toolset_Common_Bootstrap::get_instance() #10 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/class-wp-hook.php(308): Types_Main->after_setup_theme() #11 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #12 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-includes/plugin.php(517): WP_Hook->do_action() #13 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-settings.php(595): do_action() #14 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/shared/wp-config.php(121): require_once('...') #15 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-load.php(50): require_once('...') #16 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-blog-header.php(13): require_once('...') #17 /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/index.php(17): require('...') #18 {main} thrown in /var/www/vhosts/kubota.integration.softeam.agency/ke.kubota.integration.softeam.agency/releases/32/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/CommandFactory.php on line 23

[Waqar]

Hi,

Thank you for contacting us and I'd be happy to assist.

An error message like this can be shown if some of the files from the Toolset Types plugin folder are either missing or corrupt.

Can you please deactivate the delete the Toolset Types plugin and then install and activate it again, by downloading a fresh copy?
( ref: https://toolset.com/account/downloads/ )

In case the issue still persists, please see if changing the PHP version from PHP 8+ to PHP 7+ has any effect.

I hope this helps and let me know how it goes.

regards,
Waqar

[antoineC-4]

Hi, thanks for your answer. I tested with a new download file and change PHP version but i have always the same fatal error. Have you got an idea ?

Regards,

Julien.

[Waqar]

Thank you for sharing this update.

Can you please share temporary admin login details, so that I can see the server and the Toolset settings?

I'll also need your permission to download a clone/snapshot of the website, in case this needs to be investigated on a different server.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.