I am trying to: Access the ToolSet Dashboard, but I get an error: "There has been a critical error on this website. Please check your site admin email inbox for instructions."
The email states the following:
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.3.1
Active theme: Astra (version 4.3.1)
Current plugin: Toolset Forms (version 2.6.17)
PHP version 7.4.10
Error Details
=============
An error of type E_ERROR was caused in line 356 of the file /hermes/bosnacweb04/bosnacweb04cj/b1885/dom.snooktoncom/wp_site_1662424602/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/Twig/src/Lexer.php. Error message: Uncaught Error: Call to undefined function ctype_alpha() in /hermes/bosnacweb04/bosnacweb04cj/b1885/dom.snooktoncom/wp_site_1662424602/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/Twig/src/Lexer.php:356
Stack trace:
#0 /hermes/bosnacweb04/bosnacweb04cj/b1885/dom.snooktoncom/wp_site_1662424602/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/Twig/src/Lexer.php(69): OTGS\Toolset\Twig\Lexer->getOperatorRegex()
#1 /hermes/bosnacweb04/bosnacweb04cj/b1885/dom.snooktoncom/wp_site_1662424602/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/Twig/src/Environment.php(610): OTGS\Toolset\Twig\Lexer->__construct(Object(OTGS\Toolset\Twig\Environment))
#2 /hermes/bosnacweb04/bosnacweb04cj/b1885/dom.snooktoncom/wp_site_1662424602/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/lib/Twig/src/Environment.php(695): OTGS\Toolset\Twig\Environment->tokenize(Object(OTGS\Toolset\Twig\Source))
#3 /hermes/bosnacweb04/bosnacweb04cj/b1885/
Hi,
Thank you for contacting us and I'd be happy to assist.
The most likely reason for this error could be that your website's server is missing the 'ctype' PHP extension.
I'll recommend contacting your hosting provider and asking them to enable this extension and this error should be fixed.
I hope this helps and please let me know if you need further assistance.
regards,
Waqar
Having the "ctype" enabled for php resolved the issue. Thank you!
