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[Resolved] I cannot download and install the plug-in

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 2 years ago.

Assisted by: Minesh.

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Posts
#2682102
SCREEN_Toolset Plugin Error.png

Tell us what you are trying to do?

Download and install Toolset Plug-In

Is there any documentation that you are following?

Is there a similar example that we can see?

See Screenshot below

What is the link to your site?

hidden link

#2682246

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the screenshot you shared - I saw that you are using really outdated Toolset Types plugin version.

We publish the Types 3.0 with the new many to many relationships and we have added the number of new features to this major release and that is before almost five/six years a go.

Please check the following blog:
=> https://toolset.com/2018/05/toolset-post-relationships-release/
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

*** Please make a FULL BACKUP of your database and website.***

For now, please try to update the Toolset plugin using "OTGS Installer":

1) Deactivate and Delete all Toolset plugins from plugins page: hidden link
2) Download "OTGS Installer" plugin from your accounts page and activate it: https://toolset.com/account/downloads/
=> https://toolset.com/faq/how-to-install-and-register-toolset/#installing-the-otgs-installer-plugin
3) Please follow the step by step information offered with the following doc to install all latest Toolset plugins:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed