I cannot create a new Content template, I get an error that is a critical error

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This topic contains 3 replies, has 1 voice.

Last updated by Minesh 1 month ago.

Assisted by: Minesh.

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January 19, 2026 at 9:52 am #2844075

valentinP-3

Hi Minesh,
Following our discussion in the other ticket, I am raising here the problem I have on hidden link
I cannot create a new Content template, I get an error that is a critical error on the site - I attached the print screen
You have the login details
Please help
Thx
Valentin

January 19, 2026 at 10:06 am #2844083

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please enable Debug log and check what error you get or send me the error log for the review.

More info:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

January 19, 2026 at 10:26 am #2844086

valentinP-3

Thank you for the answer
I enabled Debug log right now

January 20, 2026 at 2:24 pm #2844259

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked and I found the following Fatal error:

Fatal error: Uncaught Error: Call to a member function get_meta() on false in /home/r41969fixa/rbe1.fixactiv.ro/wp-content/plugins/facturare-persoana-fizica-sau-juridica/includes/class-facturare-options-helper.php:24

As you may noticed the Fatal error is from the plugin "facturare-persoana-fizica-sau-juridica" - Can you pleasse disable that plugin and also WP_DEBUG from wp-config.php file and then check once you disable that plugin you able to see that you able to add new content template and its working.