I am trying to:
create a new WordPress archive
Link to a page where the issue can be seen:
hidden link
toolset wordpress archives
I expected to see:
See first image below
Instead, I got: an error message:
"You attempted to edit a WordPress Archive that doesn’t exist. Perhaps it was deleted?" and if I do try to edit, I get the screen as shown in image 2.
Hi Morgan,
Thank you for contacting us and I'd be happy to assist.
I noticed a WordPress Archive view named "Events" already exists as a trashed item.
( screenshot: hidden link )
Can you permanently delete it and then try to create a new one?
Let me know how it goes.
regards,
Waqar
Same result. Error message- "You attempted to edit a WordPress Archive that doesn’t exist. Perhaps it was deleted?" and if I do try to edit, I get the screen as shown in image 2.
Sorry to learn that the issue still persists.
I couldn't reproduce this behavior on my test website, so it seems something specific to your website.
Do I have your permission to create and download its clone/snapshot?
( the "Duplicator Pro" plugin is already installed )
This will allow me to investigate this in more detail on my own server, without affecting the actual website.
yes, you should have the link to the backup, I can resend it if needed.
Thank you for the duplicator package and sorry I missed that you've already shared it.
During troubleshooting on your website's clone, I noticed that some of the settings for the default editor needed to be updated.
I was able to fix it, by following these steps:
1. Updated Toolset Views to the latest 3.1.1 version.
2. Next, I went to WP Admin -> Toolset -> Settings -> General and selected "Classic Editor" for the setting "Editor to use for WordPress Archives".
( screenshot: hidden link )
After that, I was able to create new WordPress Archives correctly.
I hope this helps and please let me know how it goes.