I am administrator but I can't view posts

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	7:00 – 14:00	-
-	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	15:00 – 16:00	-

Supporter timezone: Europe/London (GMT+00:00)

Tagged: Access plugin, Controlling access to front-end content

This topic contains 2 replies, has 2 voices.

Last updated by deanL 5 years, 6 months ago.

Assisted by: Nigel.

Author

Posts

April 25, 2019 at 10:59 am #1235540

deanL

All of a sudden I'm not able to view all the standard posts.

For example, as anon users, you can see posts on this page: hidden link
But when I'm logged in as admin, I get the "No items found" message shown.
If I deactivate Toolset Access plugin I can view posts.
Where should I start troubleshooting this?

April 25, 2019 at 2:29 pm #1235645

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Dean

Have you made any modifications in Access to administrator capabilities? (You would have had to go to Toolset > Access Control > Custom Roles and use the advanced mode to be able to modify core role capabilities.)

You can't remove administrator rights when setting up access controls for post types.

So the first thing I would suggest is that you switch theme to twentynineteen and disable all plugins except Types and Access. Are you still unable to see the posts?

You can only not see them on the front-end, or you can't edit them on the back-end either?

April 26, 2019 at 2:23 am #1235924

deanL

Funny! I changed the Access settings a bit, then reverted the changes. Now I'm able to see the posts again. So I guess there wasn't any problem in the first place.