How to login on behalf of the user from admin

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by MargeP6083 3 years ago.

Assisted by: Minesh.

Author

Posts

March 2, 2022 at 11:47 pm #2307019

MargeP6083

I'm trying to login as a user to see what they see in their account. (This is for customers who are not able to screen grab or have difficulty explaining their problem.)

I tried using hidden link, but I realized that Toolset has a different login.

Is there any way to create something in the back end for this?

Thanks!

March 3, 2022 at 5:23 am #2307145

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

We do not offer any login function from backend but we only offer the login form. Please check the following Doc:
- https://toolset.com/course-lesson/creating-custom-login-forms/

If your requirement is login from backend just like the feature that is offered by plugin "login-as-user-wordpress-plugin" there is no such feature offered by Toolset. In such a case, you will require to use such custom plugin like "login-as-user-wordpress-plugin".

March 7, 2022 at 11:45 pm #2310757

MargeP6083

Seemed to be a cache issue. It works now.

My issue is resolved now. Thank you!