Hello and thank you for contacting the Toolset support.
The Toolset user registration workflow doesn't explicitly include email verification, but you can achieve something similar by letting users register with an auto-generated password (meaning they do not know it) and then sending a notification email with their password (meaning that the email address is correct), or if you prefer not to send the password send a link to a page with a forgot password form that sends a reset password link to the email address.
Hi Jamal,
First of all thank you for your immediate reply.
Please understand that my answer to this support ticket has absolutely nothing to do with you so do not take it personally.
I am fully aware that I can download additional plugins (that of course would bloat my website and create additional security hazards and increase maintenance costs).
In addition, the specific plugin that you suggested is riddled with spelling mistakes and grammatical English errors, so that would be out of the question.
I read the tutorial on how to send notification emails, but what does that have to do with what I asked for?
The lost password notification that you're suggesting is not the right answer and definitely not a workaround and 'something similar' cannot be achieved. It's outrageous that tech support even suggest this....
All in all, I see that this issue has been annoying a portion of Toolset clients for at least 3 years (just look at the forums), but yet Toolset management has chosen to turn the other way and not do anything at all to resolve this issue.
There are 23 lessons on membership sites, but the most important element of having a fast, secure and user friendly registration flow is not there. I am not a software developer but I just cannot see where the difficulty lies in adding in this function.
Has anyone from Toolset management ever tried to register as a new user by incorporating a lost password form?
It's probably one of the worst user experiences a new user could have when trying to register or make a payment for the first time on a web site. Would you honestly call that a seamless integration? - So I will not do that.
As a paying customer and in my humble opinion the best way out of this is for Toolset management to instruct their developers to
optionally include email verification/activation for new user registration. (Please don't tell me to go and vote for a feature, because that has already been done many times already.)
You are right to say that there are quite a few tickets in the forum requesting such a feature.
I've just done a search and added them to the internal ticket request this feature be added, and have brought your comments to the attention of the people who are in a position to prioritise development.
The development priorities are set for the next few months already, but it is hopefully something the developers can turn their attention to then.
In the meantime the only Toolset option is to use the reset password forms, as suggested by Jamal.
Thank you Jamal & Nigel for your immediate attention to my issue.
By the way, can you please point me to the section where I can search for feature suggestions made by your clients/users up to now?
I would like to search through them so I don't create any duplicates.
Also by searching through them, I can hopefully see how many people have voted for each suggestion (I'm assuming that a major criterion for developers to add these features on the next update is the number of votes and perhaps the degree of difficulty in implementation.)
We currently keep the feature request internally and we increase the votes by the number of forum tickets associated with it.
Nigel has added this ticket and several other tickets to this feature internal ticket.
Thank you for using Toolset and have a great day as well!
