[Resolved] How to display YouTube videos

[Author]

Posts

[yoshihikoH]

Dear support team

Hello.
I will always be grateful for your support.

Now, I'm sorry for the basic question, but I can't see yutube, so please help me.

I'll give you five images of the situation.
1st point: Setting it in toolset/dashboard
2nd point: Setting it with toolset/access contour
3rd point: Also details about toolset/access contour
4th point: Setting it in toolset/template
5th point: Publishing toolset/template

The YouTube video is not displayed on the public page in point 5. Excuse me, but I would like your support.

Yoshihiko

[Minesh]

Hello. Thank you for contacting the Toolset support.

Here is a official Doc that shows how you can display the youtube video:
- https://toolset.com/course-lesson/youtube-videos-with-advanced-options/

Have you already followed above doc? if yes:

Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[yoshihikoH]

Dear minesh

Thank you for your support as always!

I will send you the debug information.
Best rgards,

Yoshihiko

[Minesh]

I see you are using "LiteSpeed Cache" plugin. What if you try to disable that plugin and check if you see youtube video working as expected? if no:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference when you check with only Toolset pluigns active and default theme?

[yoshihikoH]

Dear minesh

I did the following:
1. Disabled the plugin.
2. Changed the theme.
Only 3.toolset was kept enabled.

I tried doing the above but youtube didn't work. It works during the editing stage, but when I published it, the video was not displayed.
For reference, I have attached the toolsetdebug in the above 1-3 state.
I will also send you a screenshot of the plugin state, so please refer to it.

Regards,
Yoshihiko

--------------------

[Minesh]

Well - I need problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Christopher Amirian]

Hi Yoshihiko,

This is Christopher taking over the ticket from Minesh. Minesh is on vacation.

Would you please watch this video for the details?

hidden link

Video Summary:

- I investigated the issue by creating a separate View and found the cause in the Toolset Field Group settings.

- The field group name previously used Japanese characters, which caused the View to fail.

- I renamed the field group to “post” using English characters and saved it.

- After this change, the View correctly detected the dynamic field and the YouTube video displayed properly on single posts.

- Everything now loads as expected on the frontend.

- For future stability, please use English (Latin) characters for Toolset field group names, post type names, and taxonomies inside the WordPress dashboard.

- You may continue using Japanese characters freely on the frontend.

Thanks 🙂