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[Resolved] 'Hierarchical' taxonomy has radio buttons instead of checkboxes

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This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.
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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by harveyF-2 8 years ago.

Assisted by: Shane.

Author
Posts
#397958

I am trying to: use a 'Hierarchical' taxonomy

I visited this URL:

I expected to see: Checkboxes in the admin screen

Instead, I got: Radio buttons in the admin screen

I’ve created a taxonomy of 'manufacturer' which is assigned to a post type of 'location'. The taxonomy type is selected as 'Hierarchical - like post categories, with parent / children relationship and checkboxes to select taxonomy'.

When I create or edit a 'Location' I'm seeing radio buttons rather than checkboxes, so I can’t make multiple selections.

I’ve tried selecting 'Flat', saving, then reselecting 'Hierarchical' and saving but that didn’t help.

#398140

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Harvey,

Thank you for contacting our support forum.

I believe you are referencing to the taxonomy selection on the post edit screen. As customary this should be a checkbox as you are able to select multiple taxonomies.

Could you provide me with a screenshot highlighting the issue ?

Also I would recommend temporarily disabling all your Non-toolset plugins to ensure that this issue is not being caused by another plugin.

Please let me know once you have done this.

Thanks,
Shane

#398603

So sorry, I’ve discovered the problem myself, totally my fault - sorry to have wasted your time.

At some time during development I'd installed https://wordpress.org/plugins/radio-buttons-for-taxonomies/ and 'Manufacturers' had been set to use Radio Buttons.

Sorry again!

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.