Home › Toolset Professional Support › [Resolved] Hi I tried updating today and got a “update failed: undefined” message.
Problem:
The issue here is that the user had issue updating their plugin. "Update Failed: Undefined"
Solution:
In this user's case following the instructions below resolved the issue. Could you try doing the update by going to Plugins -> Add New -> Commercial and update them from there ?
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Tagged: Import and export
This topic contains 2 replies, has 2 voices.
Last updated by kevinM-13 5 years, 6 months ago.
Assisted by: Shane.
I am trying to: update
Link to a page where the issue can be seen:
I expected to see: update successful
Instead, I gotHi I tried updating today and got a "update failed: undefined" message.
Hi Kevin,
Could you let me know which plugin you are trying to update? Also from which version are you trying to update from.
Secondly you can try a manual update by downloading the plugin from the link below.
https://toolset.com/account/downloads/
Thanks,
Shane
Hi Shane thanks for the quick response. I logged out of WP and logged back in and everything was up to date this time . Thank you!