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[Resolved] Help with site key

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This topic contains 1 reply, has 2 voices.

Last updated by Waqar 1 year, 8 months ago.

Assisted by: Waqar.

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#2668671
Screen Shot 2023-11-27 at 2.40.50 PM.png

We have a site that has a dev site, a test site and a live site. The issue we are facing right now is that our 1 license wasn't enough, so we purchased the unlimited license. How do we update the site key now?

#2668773

Hi,

Thank you for contacting us and I'd be happy to assist.

You can use the link 'Unregister Toolset from this site', at WP Admin -> Plugins -> Add New -> Commercial, to de-link the existing/old site key.

Next, please generate a new site key at the Toolset account dashboard, making sure to use the same address that is set in the website's "Site Address" field.
( at WP Admin -> Settings -> General )

After that, you can register this new key again at WP Admin -> Plugins -> Add New -> Commercial.

I hope this helps and please let me know if you need further assistance.

regards,
Waqar