Header Thumbnail now showing after upgrading WordPress

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by veronicaT 4 years, 9 months ago.

Assisted by: Shane.

Author

Posts

December 10, 2021 at 4:29 pm #2241759

veronicaT

Screen Shot 2021-12-10 at 11.21.24 AM.png

On specific categories, the Page Header Thumbnail is now showing. How do we hide the thumbnail or featured images on pages? This happened after we upgraded WordPress. Note: we had not made any updates since May of 2021. Please let me know where the setting is for the categories.

Thank you.

December 10, 2021 at 7:37 pm #2241907

Shane

Hi Veronica,

Thank you for getting in touch.

In order to give the specific detail on how to do this I will need admin access to your site.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

December 13, 2021 at 2:52 pm #2243597

Shane

Hi Jessica,

This appears to be caused by your theme as its displaying a featured image but the post type doesn't have any featured image.

You can hide this section using the css below.

#post-media{
display: none !important;
}

You can add it to the css section of your content template for your post type.

Thanks,
Shane

December 13, 2021 at 8:07 pm #2243757

veronicaT

Thank you. The theme shows that featured images are off. I'm still not sure what is triggering the showing of the featured image. The CSS code did the trick though. Thank you!